Guest Experience Pro — Flexible Hours & Fast-Paced Team

Target; Lakeland (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Target is hiring a Guest Advocate in Lakeland, FL. You will help guests by greeting them, guiding purchases, and solving questions with a friendly, can-do attitude. The role emphasizes learning products, services, and loyalty benefits while delivering fast, accurate service.

Ideal candidates are team players who stay composed in a busy store setting and can adapt to various guest needs, including in-store and digital services like order pickup and drive-up.

Qualifications

• Customer-service focused with ability to greet and assist guests
• Strong communication and problem-solving to resolve concerns
• Ability to adapt to various guest interactions and situations
• Willingness to learn about store products, services and loyalty programs
• Comfort with using handheld scanners and store tech

Responsibilities

• Demonstrate a service culture by delivering high-quality guest experiences
• Greet guests and assist with needs to solve specific issues
• Inform guests about current promos and store events
• Be knowledgeable about products, services and Target App features
• Guide guests through loyalty enrollment and order pickups when needed

Skills

Guest interaction

Customer service

Flexibility

Teamwork

Job description

Target is hiring a Guest Advocate in Lakeland, FL. You will help guests by greeting them, guiding purchases, and solving questions with a friendly, can-do attitude. The role emphasizes learning products, services, and loyalty benefits while delivering fast, accurate service.

Ideal candidates are team players who stay composed in a busy store setting and can adapt to various guest needs, including in-store and digital services like order pickup and drive-up.