Guest Experience Center Supervisor - Free Meals & Discounts

MGM Resorts; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Wellness programs

Discounts with company partners

Free meals in employee dining room

Free parking

Health & income protection

Professional development opportunities

Job summary

MGM Resorts in Las Vegas, NV seeks a Business Center Supervisor to lead a team and elevate guest experiences through personalized service. You will guide daily operations, ensure accuracy in shipping/receiving, and support convention-related activities.

The role emphasizes team leadership, adherence to procedures, and active communication with departments to ensure smooth operations during events and daily business.

Qualifications

• 2+ years of prior relevant experience in office environment.
• Leadership experience is preferred.
• High School Diploma or GED.
• Must be 21 years of age or older.

Responsibilities

• Provide guest assistance in processing and reviewing shipping and receiving materials.
• Perform counter service functions: sending/receiving faxes, photocopying, workstation rentals, printing.
• Process and document all stored inventory of courier and drop-off parcels.
• Assist the manager in implementing procedures, time/attendance admin, attend preconvention meetings, and counseling/commendation issuance.
• Provide departmental communication for in-house business activities and conventions.

Skills

Leadership experience

Office environment experience

Education

High School Diploma or GED

Job description

MGM Resorts in Las Vegas, NV seeks a Business Center Supervisor to lead a team and elevate guest experiences through personalized service. You will guide daily operations, ensure accuracy in shipping/receiving, and support convention-related activities.

The role emphasizes team leadership, adherence to procedures, and active communication with departments to ensure smooth operations during events and daily business.