Environmental Services Supervisor — Lead WOW Guest Experiences

MGM Resorts International; Las Vegas (NV); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health & Income Protection

Free meals for employees

Free parking

Wellness programs

Employee discounts

Professional development opportunities

Job summary

MGM Resorts International in Las Vegas is seeking an Environmental Services Supervisor at Park MGM to lead a team responsible for clean, welcoming spaces across the casino, public areas, and offices.

You will schedule, train, coach, and ensure adherence to service standards, conducting inspections and coordinating with Facilities to address maintenance; you will champion guest experiences and WOW moments.

Qualifications

• Two years of EVS/PAD experience preferred in Forbes Travel Guide 5 Star or AAA 5 Diamond environments.
• Excellent customer service and interpersonal skills.
• Must be 21 years of age or older.

Responsibilities

• Supervise EVS team: scheduling, training, coaching, and disciplinary actions.
• Maintain highest cleanliness standards across casino, public areas, offices, and other assigned areas.
• Address guest concerns and ensure compliance with procedures and service standards.

Skills

Leadership

Team supervision

Customer service

Communication

Training

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking an Environmental Services Supervisor at Park MGM to lead a team responsible for clean, welcoming spaces across the casino, public areas, and offices.

You will schedule, train, coach, and ensure adherence to service standards, conducting inspections and coordinating with Facilities to address maintenance; you will champion guest experiences and WOW moments.