Refreshment Center Supervisor — Guest Experience Leader

The Venetian Resort Las Vegas; Las Vegas (NV); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

The Venetian Resort Las Vegas is seeking a Supervisor - Refreshment Center to oversee department staff and daily operations, ensuring the team has the proper tools, inventory, and supplies while maintaining the center's appearance and equipment in excellent condition.

You will collaborate with Front Office and other departments, respond promptly to requests, monitor performance, and uphold professional conduct.

Formación

• 21+ years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Must be able to obtain and maintain a valid Health Card, Alcohol Awareness Card and any certification or license, as required by law or policy.
• 2 years of guest service or hospitality experience (experience in refreshment center operations, inventory control, or F&B operations is highly preferred).
• Must have a working knowledge of MS Word, Excel, and Outlook.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays

Responsabilidades

• The primary responsibility of the Supervisor - Refreshment Center is to supervise assigned Refreshment Center department staff and operations. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
• Verifies that Team Members have the proper tools, equipment, and inventory to perform their jobs effectively.
• Ensures the general appearance and condition of the Refreshment Center and equipment are in proper order and promptly report maintenance issues to Facilities.
• Demonstrates a sense of urgency on behalf of the resort when responding to internal and external requests.
• Uses department radio communications professionally and respectfully for operational and business-related purposes.
• Monitors employee performance and conduct and reports any operational issues or employee relations concerns to the Refreshment Center Manager.
• Demonstrates and promotes consistent professional conduct that supports a respectful, collaborative, and inclusive work environment.
• Builds strong professional relationships with the Front Office team and all operational departments involved in Refreshment Center activities.

Conocimientos

MS Word

Excel

Outlook

Interpersonal skills

Guest service experience

Educación

High School diploma or equivalent

Herramientas

Ariba

Descripción del empleo

The Venetian Resort Las Vegas is seeking a Supervisor - Refreshment Center to oversee department staff and daily operations, ensuring the team has the proper tools, inventory, and supplies while maintaining the center's appearance and equipment in excellent condition.

You will collaborate with Front Office and other departments, respond promptly to requests, monitor performance, and uphold professional conduct.