Guest Experience & Center Concierge (Part-Time)

Iwg Plc; Green Tree (Allegheny County); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Paid time off

Holidays

401K match

Health care

Bonus program

Work-life balance

Job summary

IWG plc in Pittsburgh, PA seeks a Part Time Community Associate to support our on-site center. This 25-hour weekly role (6 hours, 4 days) focuses on welcoming guests, handling inquiries, and coordinating services to ensure a smooth workspace experience.

You’ll help customers with Wi‑Fi, directions, AV setup, mail, and events, while keeping invoices accurate and our centers running efficiently. No remote work; competitive benefits and a friendly, professional environment.

Qualifications

• 1+ years of customer service experience
• Strong communication and interpersonal skills
• Able to manage multiple tasks in a fast-paced environment
• Legally eligible to work in the United States and at least 18 years old

Responsibilities

• Greet and assist customers with inquiries in a fast-paced, on-site center
• Help customers with Wi-Fi codes, directions, mail, coffee, and AV setup
• Ensure services are properly charged and invoices are accurate
• Assist in planning and running center events and networking activities

Skills

Customer service

Communication

MS Office

Problem solving

Empathy

Job description

IWG plc in Pittsburgh, PA seeks a Part Time Community Associate to support our on-site center. This 25-hour weekly role (6 hours, 4 days) focuses on welcoming guests, handling inquiries, and coordinating services to ensure a smooth workspace experience.

You’ll help customers with Wi‑Fi, directions, AV setup, mail, and events, while keeping invoices accurate and our centers running efficiently. No remote work; competitive benefits and a friendly, professional environment.