Guest Experience Center Associate – Full-Time

Bloomingdale's Inc.; Wauwatosa (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Macy's in Mayfair is hiring an At Your Service Center Associate for full-time hours. You will support Buy Online Pickup In Store, returns, and order pickups while upholding Macy's service standards.

The role emphasizes multitasking, problem solving, attention to detail, and a customer-first mindset, including nights, weekends, and holidays. You will help keep the shopping space inviting and ensure a seamless pickup experience for customers.

Qualifications

• Flexible availability across days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Demonstrates strong multitasking and problem-solving skills.

Responsibilities

• Assist customers in BOPS, returns, order pickups, and related tasks.
• Maintain a clean, organized, and inviting shopping space.
• Engage customers with genuine hospitality and build relationships.
• Support achieving daily sales goals and promote loyalty benefits.
• Operate POS systems and complete transactions accurately.

Skills

Customer service

Multitasking

Communication

Teamwork

Job description

Macy's in Mayfair is hiring an At Your Service Center Associate for full-time hours. You will support Buy Online Pickup In Store, returns, and order pickups while upholding Macy's service standards.

The role emphasizes multitasking, problem solving, attention to detail, and a customer-first mindset, including nights, weekends, and holidays. You will help keep the shopping space inviting and ensure a seamless pickup experience for customers.