Guest-Experience Casino Floor Lead

Parkwest Casinos; Livermore (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Parkwest Casino Manteca is seeking a Casino Supervisor to lead floor staff, uphold policy, and deliver exemplary guest service in a California card-room environment.

The role emphasizes monitoring payouts, maintaining shift reports, and coordinating with department managers and the General Manager to ensure smooth operations. The ideal candidate will have a management or hospitality background and be able to work evenings, weekends, and holidays, with eligibility to work in the U.S.

Qualifications

• Minimum of management or hospitality experience.
• Ability to work evenings, weekends, and holidays.
• Eligibility to work in the U.S.

Responsibilities

• Lead floor staff and monitor payouts.
• Maintain shift reports and coordinate with department managers and the General Manager.
• Ensure exceptional guest service and smooth operations.

Skills

Leadership

Guest service

Operations coordination

Job description

Parkwest Casino Manteca is seeking a Casino Supervisor to lead floor staff, uphold policy, and deliver exemplary guest service in a California card-room environment.

The role emphasizes monitoring payouts, maintaining shift reports, and coordinating with department managers and the General Manager to ensure smooth operations. The ideal candidate will have a management or hospitality background and be able to work evenings, weekends, and holidays, with eligibility to work in the U.S.