Shift Lead – Casino Floor & Guest Services

Gold-Ranch-Casino-

Reno Junction (CA)

On-site

USD 50,000 - 80,000

Full time

6 days ago
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Job summary

Gold-Ranch-Casino- is seeking a Casino Floor Supervisor to administer policies across the casino floor and food & beverage operations. You will lead staff to deliver welcoming, responsive, and courteous service while upholding company standards and gaming regulations.

The role requires a High School Diploma or GED, and casino management experience is preferred. Strong math and cash handling skills, excellent English communication, and the ability to work in a fast-paced, high-noise environment

Qualifications

  • High school diploma or GED preferred.
  • Casino management experience is preferred.
  • Excellent customer service and communication skills.
  • Strong mathematical ability for cash handling and reconciliations.
  • Ability to supervise staff and enforce policies.

Responsibilities

  • Administer policies across casino floor and food & beverage operations.
  • Train employees to deliver welcoming, responsive service.
  • Control cash handling and reconcile per policies.
  • Investigate accidents/incidents and prepare reports.
  • Assign tasks and manage staffing coverage.
  • Participate in management meetings and strategic planning.
  • Ensure compliance with health, safety, labor, and gaming regulations.

Skills

Leadership
Customer service
Cash handling
Policy compliance
Verbal communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Gold-Ranch-Casino- is seeking a Casino Floor Supervisor to administer policies across the casino floor and food & beverage operations. You will lead staff to deliver welcoming, responsive, and courteous service while upholding company standards and gaming regulations.

The role requires a High School Diploma or GED, and casino management experience is preferred. Strong math and cash handling skills, excellent English communication, and the ability to work in a fast-paced, high-noise environment

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