Poker Floor Supervisor: Lead Tables & Guest Experience

Thebike; Bell Gardens (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Parkwest Bicycle Casino is seeking a Poker Floorperson to supervise seating and service in the poker section. You will oversee dealer performance, ensure game integrity, and maintain a welcoming environment while performing various duties.

Ideal candidates have 2–4 years in customer service, prior dealer experience preferred, and strong math and communication skills. Full-time position with weekend/evening availability. CA gaming permit may be required.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two to four years in a customer-service position or similar environment.
• At least one year experience as a Dealer and/or Chip Runner (Assistant Floorperson) preferred.

Responsibilities

• Start games and assign service personnel within the section.
• Explain seating policy and provide instructions to customers.
• Observe and report on game rules, procedures and irregular activities.
• Maintain knowledge of all games and Title 31 regulations.
• Assist in administering promotions and start new games.
• Seat players and track waiting lists.
• Report irregularities to the Casino Lead or Shift Manager.
• Stay in assigned area and fulfill tasks promptly.

Skills

Customer service

Communication

Attention to detail

Mathematical ability

Problem solving

Education

Bachelor's degree

Tools

Basic computer skills

Job description

Parkwest Bicycle Casino is seeking a Poker Floorperson to supervise seating and service in the poker section. You will oversee dealer performance, ensure game integrity, and maintain a welcoming environment while performing various duties.

Ideal candidates have 2–4 years in customer service, prior dealer experience preferred, and strong math and communication skills. Full-time position with weekend/evening availability. CA gaming permit may be required.