Guest Experience Cashier

Floor & Decor Holdings Inc.; Rancho Cucamonga (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k with match

Employee Stock Purchase Plan

Referral Bonus

Medical Insurance

Paid vacation

Paid holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. You will greet customers, process checkouts, handle returns, and provide an exceptional shopping experience in a fast-paced environment.

We offer both full-time and part-time positions, with pay ranging from $17.85 to $21.50 per hour. Candidates should be friendly, enthusiastic, and hardworking, with a focus on accuracy and compliance with safety procedures.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service experience

Basic math skills

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. You will greet customers, process checkouts, handle returns, and provide an exceptional shopping experience in a fast-paced environment.

We offer both full-time and part-time positions, with pay ranging from $17.85 to $21.50 per hour. Candidates should be friendly, enthusiastic, and hardworking, with a focus on accuracy and compliance with safety procedures.