Guest Experience Cashier

Floor & Decor Holdings Inc.; Lafayette (LA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Performance bonuses

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) to greet customers, process transactions, and assist with returns in a fast-paced retail setting.

As the first and last point of contact, you will deliver exceptional service, stock and tag merchandise, and uphold store safety and cash handling procedures while supporting store goals. Full-Time and Part-Time positions are available, with base pay starting at $15 per hour and higher starting pay based on

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Customer service

Basic math

Retail experience

Cash handling

Job description

Floor & Decor Holdings Inc. is seeking a friendly Cashier (Customer Service Associate) to greet customers, process transactions, and assist with returns in a fast-paced retail setting.

As the first and last point of contact, you will deliver exceptional service, stock and tag merchandise, and uphold store safety and cash handling procedures while supporting store goals. Full-Time and Part-Time positions are available, with base pay starting at $15 per hour and higher starting pay based on