Guest Experience Captain

Dave & Buster's Management Corporation, Inc.; Atlanta (GA); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

50% off food

Tuition Reimbursement Program

New Center Opening Team

Rewards and recognition program

Benefits and paid time off

Job summary

Main Event Entertainment is hiring Brand Ambassadors in Atlanta, GA. You will welcome guests, answer questions about activities, and guide them through the center while upholding safety standards and exceptional guest service.

This role emphasizes clear communication, teamwork, and a positive, energetic attitude. Availability for days, nights, and weekends is needed; the position includes employee perks and growth opportunities within a vibrant entertainment venue.

Qualifications

• Guest-focused mindset is essential.
• Teamwork is required to succeed.
• Strong problem-solving and multi-tasking abilities.
• Ability to communicate effectively with management, team members and guests.

Responsibilities

• Welcome and greet guests in a fun, engaging way.
• Answer guest questions about activities and directions.
• Communicate wait times clearly for games, food, and activities.
• Escort guests to activities and explain safety rules.
• Maintain cleanliness and safety standards.
• Perform opening, mid-day or closing duties.
• Thank guests and invite return visits.

Skills

Guest-focused mindset

Teamwork

Strong problem-solving

Effective communication

Education

Food Handlers Certification

Job description

Main Event Entertainment is hiring Brand Ambassadors in Atlanta, GA. You will welcome guests, answer questions about activities, and guide them through the center while upholding safety standards and exceptional guest service.

This role emphasizes clear communication, teamwork, and a positive, energetic attitude. Availability for days, nights, and weekends is needed; the position includes employee perks and growth opportunities within a vibrant entertainment venue.