Guest Experience Ambassador — Create Fun & Safe Moments

Dave & Buster's Management Corporation, Inc.; Baton Rouge (LA); On-site; USD 10,000 - 13,000; Part time

Benefits offered by this job

Inclusive culture

Employee discount

Tuition assistance

Career growth

New center opening

Rewards program

Benefits and PTO

Family fund

Trainer certification

Job summary

Main Event Entertainment is seeking energetic Brand Ambassadors in the United States to welcome guests and guide them through activities with a focus on safety and fun.

You will greet guests, answer questions, and keep wait times communicated while escorting guests to activities and maintaining a clean, safe environment. This role supports a dynamic, inclusive culture and offers growth opportunities across centers.

Qualifications

• Prior food and beverage experience a plus but not required.
• Guest-focused mindset.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to workdays, nights, and/or weekends.

Responsibilities

• Welcome and greet guests as a FUN ambassador.
• Communicate to the team who is a first-time Guest.
• Answer guests' questions on activities and directions.
• Manage guest experience with clear wait times for games, food, and activities.
• Escort guests to activities, explain safety rules, and assist with table maintenance.
• Thank guests and welcome them back.
• Perform opening, mid-day, or closing duties.
• Uphold cleanliness and safety standards.

Skills

Guest-focused

Teamwork

Communication

Problem-solving

Multi-tasking

Shift flexibility

Education

Food Handlers Certification

Job description

Main Event Entertainment is seeking energetic Brand Ambassadors in the United States to welcome guests and guide them through activities with a focus on safety and fun.

You will greet guests, answer questions, and keep wait times communicated while escorting guests to activities and maintaining a clean, safe environment. This role supports a dynamic, inclusive culture and offers growth opportunities across centers.