Guest Experience Ambassador - Fun, Safe, 50% Off Perks

Dave & Buster's Management Corporation, Inc.; Louisville (KY); On-site; USD 9,600 - 18,000; Full time

Benefits offered by this job

50% off food

50% off beverages

50% off activities

Tuition reimbursement

Internal promotion

New center opening

Rewards program

Paid time off

Family Fund

Certified trainer

Job summary

Main Event Entertainment seeks a friendly Brand Ambassador to welcome guests, answer questions about activities and guide them to experiences while upholding safety and sanitation standards.

You’ll greet guests, communicate wait times, escort to activities, and help maintain cleanliness. Availability to work days/nights/weekends is required; prior food & beverage experience is a plus but not required.

Qualifications

• Prior food and beverage experience a plus but not required.
• Guest-focused mindset.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to workdays, nights, and/or weekends.

Responsibilities

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Communication

Education

Food Handlers Certification

Job description

Main Event Entertainment seeks a friendly Brand Ambassador to welcome guests, answer questions about activities and guide them to experiences while upholding safety and sanitation standards.

You’ll greet guests, communicate wait times, escort to activities, and help maintain cleanliness. Availability to work days/nights/weekends is required; prior food & beverage experience is a plus but not required.