Guest Experience Ambassador

Dave & Buster's Management Corporation, Inc.; Suwanee (GA); On-site; USD 9,600 - 15,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Tuition Reimbursement Program

New Center Opening Team

Rewards & recognition program

Benefits & paid time off

Family Fund assistance

Certified Trainer

Job summary

Main Event Entertainment is seeking Brand Ambassadors to greet guests, guide them to activities, and answer questions to tailor their FUN experience while upholding safety and sanitation standards.

You will communicate with team and guests, escort guests to activities, explain safety rules, and help maintain cleanliness. Availability to work days, nights, and weekends is required; prior food and beverage experience is a plus.

Qualifications

• Prior food and beverage experience is a plus but not required.
• Guest-focused mindset.
• Teamwork is essential.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to work days, nights, and/or weekends.

Responsibilities

• Welcome and greet guests as a FUN ambassador.
• Communicate to the team who is a first-time Guest.
• Answer guests' questions on activities and directions.
• Manage the guest experience by clarifying wait times for games, food, and other activities.
• Escort guests to activities, explain safety rules, and assist with table maintenance.
• Thank guests and welcome them back.
• Perform opening, mid-day, or closing duties.
• Uphold cleanliness and safety standards.

Skills

Guest focus

Teamwork

Food Handlers Cert

Problem solving

Multi-tasking

Communication

Job description

Main Event Entertainment is seeking Brand Ambassadors to greet guests, guide them to activities, and answer questions to tailor their FUN experience while upholding safety and sanitation standards.

You will communicate with team and guests, escort guests to activities, explain safety rules, and help maintain cleanliness. Availability to work days, nights, and weekends is required; prior food and beverage experience is a plus.