Guest Experience Ambassador

Dave & Buster's Management Corporation, Inc.; Norman (OK); On-site; USD 9,600 - 18,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition Reimbursement Program

Internal promote culture

Be part of a New Center Opening Team

Rewards and recognition program

Benefits and paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment is seeking Brand Ambassadors to warmly welcome guests and guide them through activities while ensuring safety and cleanliness. You will be the friendly first and last point of contact during visits, helping guests plan a fun and smooth experience.

You will answer questions, escort guests to activities, explain safety rules, and assist with table maintenance. Flexible shifts include days, evenings, and weekends in a lively environment.

Qualifications

• Prior food and beverage experience a plus but not required.
• Teamwork and guest focus are essential.
• Strong problem-solving and multi-tasking skills.
• Clear communication with guests, team, and management.

Responsibilities

• Welcome and greet all guests while being a FUN ambassador!
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards

Skills

Guest focus

Teamwork

Problem-solving

Multitasking

Communication

Availability

Education

Food Handlers Certification

Job description

Main Event Entertainment is seeking Brand Ambassadors to warmly welcome guests and guide them through activities while ensuring safety and cleanliness. You will be the friendly first and last point of contact during visits, helping guests plan a fun and smooth experience.

You will answer questions, escort guests to activities, explain safety rules, and assist with table maintenance. Flexible shifts include days, evenings, and weekends in a lively environment.