Guest Experience Champion

Dave & Buster's Management Corporation, Inc.; Lexington (KY); On-site; USD 10,000 - 15,000; Part time

Benefits offered by this job

50% off food, beverages, activities &

unlimited game play

Tuition Reimbursement Program

Internal promotion culture

Be part of New Center Opening Team

Rewards and recognition program

Paid time off (for those who qualify)

Family Fund assistance

Job summary

Main Event Entertainment in Lexington, KY is seeking Brand Ambassadors to greet guests, explain activities, and guide them to experiences while upholding safety and cleanliness standards. You will welcome guests, answer questions about games and events, escort guests to activities, explain safety rules, and help manage wait times in a fast-paced, FUN environment.

Availability to work days, nights and weekends is required.

Qualifications

• Prior food and beverage experience a plus, but not required.
• Guest focused mindset.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to work days, nights and/or weekends.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcoming and greeting all Guests and being an ambassador of FUN.
• Communicating to the team who is a first-time Guest.
• Answering Guests' questions on activities and directions.
• Managing the guest experience by communicating wait times for games, food and activities.
• Escorting Guests to activities, explaining safety rules, and assisting with table maintenance.
• Thanking Guests and welcoming them back.
• Performing opening, mid-day or closing duties.

Skills

Guest focus

Teamwork

Food handlers cert

Communication

Problem solving

Multi-tasking

Food & beverage exp

Job description

Main Event Entertainment in Lexington, KY is seeking Brand Ambassadors to greet guests, explain activities, and guide them to experiences while upholding safety and cleanliness standards. You will welcome guests, answer questions about games and events, escort guests to activities, explain safety rules, and help manage wait times in a fast-paced, FUN environment.

Availability to work days, nights and weekends is required.