Guest Experience Busser — Premium Steak House

InterContinental Hotels Group; Chicago (IL); On-site; USD 1,925,000 - 2,084,000; Full time

Job summary

InterContinental Hotels Group is seeking a team-oriented Restaurant Associate for the Michael Jordan Steak House in Chicago. You will support servers, bartenders and hosts to deliver courteous Food & Beverage service, ensuring guests are welcomed and seated promptly while maintaining high standards of cleanliness and efficiency.

The role emphasizes communication within the team, adherence to health and safety guidelines, and a readiness to work nights, weekends or holidays as required.

Qualifications

• Must be able to speak and understand English.
• High School diploma or equivalent.
• Food Hygiene awareness and basic training.

Responsibilities

• Promote image of the restaurant with impeccable manners and tact toward guests.
• Maintain constant communication with the team.
• Set up tables according to standard.
• Welcome, greet and seat guests when needed.
• Assist service staff when possible.
• Keep the station clean and stocked throughout the shift.
• Restock coffee station and replenish supplies as needed.
• Attend daily briefings and training sessions.

Skills

English proficiency

High school diploma

Food hygiene awareness

Guest communication

Basic math

Written communication

Education

High School Diploma

Job description

InterContinental Hotels Group is seeking a team-oriented Restaurant Associate for the Michael Jordan Steak House in Chicago. You will support servers, bartenders and hosts to deliver courteous Food & Beverage service, ensuring guests are welcomed and seated promptly while maintaining high standards of cleanliness and efficiency.

The role emphasizes communication within the team, adherence to health and safety guidelines, and a readiness to work nights, weekends or holidays as required.