Guest Experience Bellperson & Shuttle Driver

Wolf by Vanderpump Scottsdale; Evansville (IN); On-site; USD 17,000 - 23,000; Full time

Job summary

HCW Hospitality is seeking a friendly Bell Person to welcome guests from arrival to departure, ensuring comfort and seamless service at all times.

You will assist with luggage, offer local information, and help guests navigate the hotel, while maintaining lobby cleanliness and coordinating with the front desk and other teams to deliver top-tier hospitality. This role requires flexibility with shifts and a commitment to guest satisfaction.

Qualifications

• Prior customer service experience in hospitality is preferred.
• Strong communication and multitasking abilities are essential.
• Flexibility to work nights, weekends and holidays.
• Must have a valid driver’s license and ability to drive manual and automatic vehicles.

Responsibilities

• Greet guests on arrival with a warm, friendly welcome.
• Assist with luggage handling, room orientation, and transportation needs.
• Provide guests with hotel amenities, local attractions, and services information.
• Maintain lobby and bell desk area cleanliness and organization.
• Assist with valet parking as needed and ensure safe vehicle handling.
• Collaborate with front desk and other departments for seamless service.
• Take on additional duties to support hotel operations.

Skills

Customer service

Communication

Time management

Driver's license

Job description

HCW Hospitality is seeking a friendly Bell Person to welcome guests from arrival to departure, ensuring comfort and seamless service at all times.

You will assist with luggage, offer local information, and help guests navigate the hotel, while maintaining lobby cleanliness and coordinating with the front desk and other teams to deliver top-tier hospitality. This role requires flexibility with shifts and a commitment to guest satisfaction.