Shuttle Driver Bell Person

MARGARITAVILLE RESORT CAPE COD; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Supportive team environment

Opportunities for hospitality experience

Job summary

MARGARITAVILLE RESORT CAPE COD is seeking a dependable transportation and guest services professional to create a positive guest experience. You'll assist with transportation operations, luggage handling, and provide courteous service upon arrival and departure.

This role requires a valid driver's license and strong communication skills, ensuring safety and customer satisfaction. Join our supportive team focused on service excellence and improving guest transportation.

Qualifications

• Previous experience in guest services, transportation, hospitality, or a similar role is preferred.
• Valid driver’s license with a clean driving record.
• Strong interpersonal and communication skills.
• Ability to lift and carry luggage or packages.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Transport guests safely and efficiently using designated shuttle vehicles.
• Assist guests with luggage and packages.
• Provide information about property amenities and local attractions.

Skills

Guest services experience

Communication skills

Driver's license

Teamwork

Ability to lift luggage

Job description

We are seeking a dependable, customer-focused transportation and guest services professional to help create a welcoming arrival and departure experience for every guest. In this role, you will support smooth transportation operations, assist with luggage handling, and provide courteous front-door service that reflects our commitment to hospitality, safety, and efficiency.

Responsibilities

• Greet guests warmly upon arrival and departure, providing courteous and professional service at all times.
• Transport guests safely and efficiently using designated shuttle vehicles along approved routes and schedules.
• Assist guests with luggage, packages, and other belongings in a careful and respectful manner.
• Maintain clear communication with the front desk, valet, and other team members to coordinate guest transportation needs.
• Inspect shuttle vehicles before and after use to ensure cleanliness, safety, and proper working condition.
• Follow all traffic laws, company policies, and safety procedures while operating vehicles.
• Provide information about property amenities, local attractions, and nearby services as requested.
• Support general bell and guest service duties to ensure a positive guest experience.
• Record transportation activity, mileage, or guest requests as required.
• Assist with other duties as assigned to support daily operations.

Qualifications

• Previous experience in guest services, transportation, hospitality, or a similar role is preferred.
• Valid driver’s license with a clean driving record.
• Ability to safely operate a shuttle vehicle and follow established routes and schedules.
• Strong interpersonal and communication skills with a professional and friendly demeanor.
• Ability to lift and carry luggage or packages, with physical stamina for standing, walking, and moving throughout the shift.
• Reliable, punctual, and able to work independently and as part of a team.
• Basic knowledge of local roads, landmarks, and hospitality standards is helpful.
• Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays as needed.

What We Offer

• A supportive team environment focused on service excellence.
• Opportunities to build experience in hospitality and guest transportation.
• A role where your professionalism and attention to detail make a direct impact on guest satisfaction.

About the Role

This position is ideal for someone who enjoys working with people, takes pride in providing attentive service, and values safety and reliability. If you are proactive, courteous, and ready to help guests feel welcome from the moment they arrive, we encourage you to apply.