Guest Experience Bellman — Local Concierge & Reservations

HVMG; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PayActive

Paid Time Off

Healthcare benefits

401(k) with company match

Job summary

HVMG is seeking a Bellman to be the knowledgeable and welcoming point of contact for our hotel guests, offering personalized recommendations, arranging reservations, and assisting with special requests to enhance the guest experience.

As a Bellman, you will guide guests on local attractions, handle travel arrangements, and support the Front Office Manager. A positive attitude and local hospitality knowledge are essential for success at HVMG.

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Be the knowledgeable and friendly guide for hotel guests, providing personalized recommendations and assistance.
• Offer information on local attractions, make reservations, and assist with travel arrangements.
• Report to the Front Office Manager.

Skills

English communication

Education

Combination of education and experience

Job description

HVMG is seeking a Bellman to be the knowledgeable and welcoming point of contact for our hotel guests, offering personalized recommendations, arranging reservations, and assisting with special requests to enhance the guest experience.

As a Bellman, you will guide guests on local attractions, handle travel arrangements, and support the Front Office Manager. A positive attitude and local hospitality knowledge are essential for success at HVMG.