Guest Experience Bellman

Auberge Collection; Calistoga (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Solage, Auberge Collection in Calistoga, CA, seeks a Bellman to greet guests, transport luggage, and coordinate services to ensure a welcoming, seamless stay. You will be the first and last impression, guiding guests to experiences that reflect Solage’s luxury and relaxed wine-country charm.

The role requires hospitality experience, a flexible schedule including weekends/holidays, and a valid driver's license. Starting pay is $18.94 per hour, with pay decisions based on experience and education.

Qualifications

• A minimum of one-year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Valid License to operate a motor vehicle.

Responsibilities

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Skills

Hospitality experience

Customer service

Communication

Job description

Solage, Auberge Collection in Calistoga, CA, seeks a Bellman to greet guests, transport luggage, and coordinate services to ensure a welcoming, seamless stay. You will be the first and last impression, guiding guests to experiences that reflect Solage’s luxury and relaxed wine-country charm.

The role requires hospitality experience, a flexible schedule including weekends/holidays, and a valid driver's license. Starting pay is $18.94 per hour, with pay decisions based on experience and education.