Bellperson

Solage; Calistoga (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Solage is seeking a Bellman to warmly welcome guests and ensure a smooth transition into exceptional experiences. You will assist with luggage, provide arrival greetings, and coordinate transportation while guiding guests to local attractions and amenities.

Responsibilities include handling packages, serving as a communication link among hotel departments, and delivering efficient, friendly service to all guests.

Qualifications

• Minimum of one year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid license to operate a motor vehicle.

Responsibilities

• Assist guests with luggage to and from rooms for a seamless process.
• Greet guests warmly on arrival and offer assistance as needed.
• Arrange transportation (taxis/shuttles) and share local tips.
• Receive and deliver packages and mail securely and promptly.
• Act as liaison between guests and hotel departments to coordinate services.

Skills

Hospitality experience

Customer service

Job description

Job Description

Embark on a dynamic role as a Bellman, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.

• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.

• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.

• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.

• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

The starting pay rate for this position is $18.94 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Qualifications:

Qualifications

• A minimum of one-year experience in the hospitality industry

• Ability to work a flexible schedule, including weekends and holidays, according to department needs

• Valid License to operate a motor vehicle

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.