Guest Experience Bell Attendant (Luggage Concierge)

Renaissance Baton Rouge Hotel; Baton Rouge (LA); On-site; USD 12,000 - 15,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Short-term and Long-term disability

Team Member Assistance Plan

Discounted Rooms Programs

Paid Holidays

Paid Vacation & Sick Time

401(k) Retirement Savings Plan

Job summary

Renaissance Baton Rouge Hotel is seeking a full-time Bell Person to assist guests with luggage during check-in, stay, and checkout. The role reports to the Front Office Manager and requires a high school diploma, with hotel experience preferred.

You will escort guests to rooms, maintain a polished appearance, and provide friendly, efficient service while coordinating with hotel departments to ensure guest satisfaction.

Qualifications

• High school diploma required.
• Experience in a hotel or related field preferred.
• Strong customer-service and communication skills.

Responsibilities

• Escort hotel guests to rooms and assist with luggage to and from guestrooms.
• Maintain a neat, professional appearance and friendly demeanor at all times.
• Be attentive, helpful, and courteous to guests, managers, and colleagues.

Skills

Guest service

Luggage handling

Communication

Teamwork

Education

High School Diploma

Job description

Renaissance Baton Rouge Hotel is seeking a full-time Bell Person to assist guests with luggage during check-in, stay, and checkout. The role reports to the Front Office Manager and requires a high school diploma, with hotel experience preferred.

You will escort guests to rooms, maintain a polished appearance, and provide friendly, efficient service while coordinating with hotel departments to ensure guest satisfaction.