Guest Experience Bell Attendant

UCF Hotel Venture; Coral Gables (FL); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days

Vacation and Holidays

Tuition Reimbursement

Pet Insurance

Team Member Rates

Subsidized Parking Rates

Complimentary meals in Team Member Caf

Resumo da oferta

Loews Coral Gables Hotel in Coral Gables, FL seeks a warm and welcoming Bell Person to be the first point of contact for our guests, creating a seamless arrival and departure experience and delivering exceptional service with professionalism and enthusiasm.

You will assist with luggage, provide information about rooms and hotel facilities, transport guests to and from areas, and collaborate with Front Desk, Valet, Concierge and Housekeeping to ensure guest safety and comfort.

Qualificações

• High school diploma or equivalent work experience preferred.
• Previous hospitality or customer service experience preferred.
• Strong verbal communication skills.
• Ability to lift items more than 75lbs.

Responsabilidades

• Welcome and assist arriving and departing guests with professionalism.
• Safely handle and transport luggage, baggage, and packages.
• Provide detailed information about room types, amenities, and hotel facilities; address guest inquiries.
• Communicate hotel emergency procedures as needed.
• Offer information about the hotel and local attractions, including travel directions; promote hotel facilities, food and beverage outlets, and recreational programs.
• Transport guests safely to and from property areas.
• Build positive relationships with Front Desk, Valet Parking, Concierge, and Housekeeping.
• Remain vigilant at your post and notify Security if necessary.
• Ensure cleanliness and proper condition of equipment and work areas; coordinate with Housekeeping for major cleaning tasks.
• Regular attendance and varying schedules as needed.
• Attend mandatory trainings and meetings.

Conhecimentos

Customer service

Verbal communication

Reliability

Physical strength

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Loews Coral Gables Hotel in Coral Gables, FL seeks a warm and welcoming Bell Person to be the first point of contact for our guests, creating a seamless arrival and departure experience and delivering exceptional service with professionalism and enthusiasm.

You will assist with luggage, provide information about rooms and hotel facilities, transport guests to and from areas, and collaborate with Front Desk, Valet, Concierge and Housekeeping to ensure guest safety and comfort.