Guest Experience Associate — Warm Welcomes & Promotions

Bass Pro Shops; Islamorada (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Islamorada, FL is hiring a Greeter to deliver an over-the-top customer service experience. You will greet guests, direct them, handle merchandise check-in, promote CLUB Membership and in-store pickup, and assist with events and promotions.

The role emphasizes friendliness, a professional appearance, and supportive front-end tasks. Minimum education is a high school diploma; strong communication and organization skills are required.

Qualifications

• Greeting and customer service experience required.
• Excellent verbal and written communication skills.
• Strong organizational and attention to detail.
• Adaptable to new processes and procedures.

Responsibilities

• Greet all customers in a friendly, outgoing manner.
• Promote programs such as CLUB Membership and in-store pickup.
• Maintain professional appearance and dress code.
• Check in merchandise and vendor visitors; manage visitor badges.
• Inform customers about events, sales and promotions and hand out materials.
• Keep entryways and work area clean and safe.
• Support firearm check-in by notifying Outfitter per SOP.
• Other duties as assigned.

Job description

Bass Pro Shops in Islamorada, FL is hiring a Greeter to deliver an over-the-top customer service experience. You will greet guests, direct them, handle merchandise check-in, promote CLUB Membership and in-store pickup, and assist with events and promotions.

The role emphasizes friendliness, a professional appearance, and supportive front-end tasks. Minimum education is a high school diploma; strong communication and organization skills are required.