Guest Experience Associate - Spa Boutique (Flexible Hours)

The NOW Burlingame; Burlingame (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Team member discounts

Career growth opportunities

Supportive team environment

Inspirational work environment

Competitive compensation

Job summary

A local massage therapy boutique in Burlingame is seeking an Experience Guide to manage guest interactions and enhance customer satisfaction. The position involves selling membership, booking appointments, and ensuring daily smooth operations. Ideal candidates will have sales experience and excellent communication skills. Flexible working hours, including weekends and holidays, are required. Join a supportive team in an aesthetically inspiring environment.

Qualifications

• Sales and service-related experience preferred.
• Must have enthusiasm and possess excellent guest service skills.
• Strong communication skills including actively listening and empathizing.

Responsibilities

• Provide top-level service for guests and team members.
• Actively drive enhancement, membership, and gift card sales.
• Open/close the boutique each day according to standard operating procedures.

Skills

Sales experience

Guest service skills

Communication skills

Job description

A local massage therapy boutique in Burlingame is seeking an Experience Guide to manage guest interactions and enhance customer satisfaction. The position involves selling membership, booking appointments, and ensuring daily smooth operations. Ideal candidates will have sales experience and excellent communication skills. Flexible working hours, including weekends and holidays, are required. Join a supportive team in an aesthetically inspiring environment.