Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Canton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking energetic Bear Builder Associates to engage guests as they customize their personalized furry friends in our store. You will help create memorable experiences and ensure guests feel welcome and excited about their visit.

The role emphasizes genuine enthusiasm for the brand, teamwork, and maintaining brand standards across indoor/outdoor retail environments. Ability to sit/stand and lift items is required.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business/management preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED

Associate’s degree in business/management

Job description

Build-A-Bear Workshop is seeking energetic Bear Builder Associates to engage guests as they customize their personalized furry friends in our store. You will help create memorable experiences and ensure guests feel welcome and excited about their visit.

The role emphasizes genuine enthusiasm for the brand, teamwork, and maintaining brand standards across indoor/outdoor retail environments. Ability to sit/stand and lift items is required.