Guest Experience Associate | Part-Time, Flexible Schedule

Philaculture; Philadelphia (Philadelphia County); Presencial; USD 18.000 - 26.000; A tiempo parcial

Descripción de la vacante

The Franklin Institute in Philadelphia is seeking a part-time Guest Experience Associate. You will be the main contact for visitors, delivering friendly, knowledgeable assistance and guiding guests through the museum experience.

Responsibilities include assisting with ticketing, member sales, and providing information to help guests plan their day. Must be able to stand for extended periods and work evenings, holidays, and weekends.

Formación

• Superior customer service and communication skills with a professional work ethic.
• Ability to work independently and as part of a team.
• Ability to stand for up to 4 hours without a break.

Responsabilidades

• Provide and promote excellent customer service in an enthusiastic and engaging manner with in-depth knowledge of The Franklin Institute.
• Assist guests with planning their day by giving personalized suggestions and museum information.
• Operate exhibit and gallery entry processes and guide guests on navigating exhibits.

Conocimientos

Customer service

Communication

Team player

Professional work ethic

Educación

High school diploma or GED

Descripción del empleo

The Franklin Institute in Philadelphia is seeking a part-time Guest Experience Associate. You will be the main contact for visitors, delivering friendly, knowledgeable assistance and guiding guests through the museum experience.

Responsibilities include assisting with ticketing, member sales, and providing information to help guests plan their day. Must be able to stand for extended periods and work evenings, holidays, and weekends.