Guest Experience Concierge (Part-Time, Union)

International Association of Operative Millers (IAOM); Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee assistance program

Paid time off

Job summary

Chicago Academy of Sciences/Peggy Notebaert Nature Museum is seeking a friendly Guest Experience Associate to welcome visitors and deliver a dynamic experience during their museum visit.

The role includes greeting guests, processing admission tickets, selling memberships, and handling store sales. Duties also cover stocking, coat check, and assisting with school groups, with training provided for exhibit monitoring. Flexible schedule including weekends and evenings is required.

Qualifications

• Previous customer service experience at a cultural institution.
• Professional, engaging personality that promotes positivity.
• Greeting guests and processing admission tickets.
• Handling store register, sales and membership signups.
• Ability to work weekends, evenings, and holidays.
• Participation in on-site and virtual training.

Responsibilities

• Greet guests, process Museum visitor admission tickets and sell memberships.
• Work the store register, stock, clean and organize the Museum Store.
• Monitor the Butterfly Haven Exhibit (training provided).
• Operate the coat check window.
• Assist with school group processing.
• Perform other customer service duties as assigned.

Skills

Customer service

Cash handling

Retail sales

Teamwork

Communication

Job description

Chicago Academy of Sciences/Peggy Notebaert Nature Museum is seeking a friendly Guest Experience Associate to welcome visitors and deliver a dynamic experience during their museum visit.

The role includes greeting guests, processing admission tickets, selling memberships, and handling store sales. Duties also cover stocking, coat check, and assisting with school groups, with training provided for exhibit monitoring. Flexible schedule including weekends and evenings is required.