Guest Experience Associate - Museum & Stadium Events

Nps Llc; Foxborough (MA); On-site; USD 42,981,000 - 54,222,000; Full time

Job summary

The Patriots Hall of Fame presented by RTX at Gillette Stadium is seeking a guest services associate to deliver outstanding visitor experiences. You will assist guests across museum areas, greet tour groups, and support the ticket desk as needed.

Applicants should have a high school diploma, 0–2 years in guest service, and strong communication skills. The role requires standing for long periods and availability on weekends, evenings, holidays, and Patriots home games.

Qualifications

• High school diploma or equivalent.
• 0–2 years guest service experience.
• Strong communication and teamwork needed.
• Must be able to stand for long periods and work weekends/evenings/holidays.

Responsibilities

• Assist visitors in all museum areas (information desk, gallery, and tour group greetings).
• Operate interactive equipment and staff ticket sales desk as needed.
• Be familiar with gallery exhibits and events.
• Support special projects and assignments as needed.

Skills

Guest service

Communication

Team player

Basic computer skills

Flexible schedule

Education

High School Diploma or equivalent

Tools

POS familiarity

Job description

The Patriots Hall of Fame presented by RTX at Gillette Stadium is seeking a guest services associate to deliver outstanding visitor experiences. You will assist guests across museum areas, greet tour groups, and support the ticket desk as needed.

Applicants should have a high school diploma, 0–2 years in guest service, and strong communication skills. The role requires standing for long periods and availability on weekends, evenings, holidays, and Patriots home games.