Museum & Stadium Guest Experience Specialist

Kraft Group LLC; Foxborough (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

Kraft Group LLC is seeking a Customer Service Representative for The Patriots Hall of Fame. This role involves providing exceptional service to guests, greeting visitors, and assisting in all museum areas. Ideal candidates will have a high school diploma and 0-2 years of experience. Candidates must be team players, familiar with customer service, and available for flexible hours, including weekends and holidays. This position has no supervisory responsibilities and requires standing for long periods.

Qualifications

• 0-2 years of experience in guest service.
• Must be available to work weekends, evenings, holidays, and during Patriots home games.
• Ability to stand for long periods.

Responsibilities

• Provide outstanding customer service.
• Meet and assist visitors in the museum.
• Be familiar with all museum exhibits and events.

Skills

Customer service and communication skills

Team player

Basic computer skills

Education

High School Diploma or equivalent

Job description

Kraft Group LLC is seeking a Customer Service Representative for The Patriots Hall of Fame. This role involves providing exceptional service to guests, greeting visitors, and assisting in all museum areas. Ideal candidates will have a high school diploma and 0-2 years of experience. Candidates must be team players, familiar with customer service, and available for flexible hours, including weekends and holidays. This position has no supervisory responsibilities and requires standing for long periods.