Guest Experience Associate - Hospitality & Service Support

Cooper's Hawk Winery; Naperville (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Dining + Carryout Discount 50%

Wine Discount 40%

Private Events Discount 20%

Monthly wine tastings

Medical/Dental/Vision + Telehealth

401k with company match

Paid Time Off and flexible schedules

Early Pay Access

Wellness & Mental Health Support

Wine & Culinary Education

Career Growth Flight Plan

Team member rewards & referral bonuses

Job summary

Cooper's Hawk Winery is seeking a Service Assistant to help keep the dining room running smoothly and create memorable moments for guests. You will support the team with seamless service and ensure spaces are guest-ready.

The role emphasizes a positive attitude, readiness, and collaboration in a fast-paced environment, with weekend and holiday availability and the ability to lift up to 40 pounds.

Qualifications

• Must be at least 18 years old.
• Energetic and positive with a love for hospitality.
• Ability to multitask in a fast-paced environment.
• Comfortable lifting up to 40 pounds and standing for extended periods.
• Open availability including weekends and holidays.
• Team-oriented with clear communication.
• Ability to read, write and understand English.

Responsibilities

• Keep the dining room clean, organized, and guest-ready.
• Restock and reset tables quickly to welcome guests without delay.
• Communicate with servers, food runners and managers to keep service flowing.

Job description

Cooper's Hawk Winery is seeking a Service Assistant to help keep the dining room running smoothly and create memorable moments for guests. You will support the team with seamless service and ensure spaces are guest-ready.

The role emphasizes a positive attitude, readiness, and collaboration in a fast-paced environment, with weekend and holiday availability and the ability to lift up to 40 pounds.