Guest Experience Associate — Furry Friends

Build-A-Bear Workshop; Spring (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Spring, TX is seeking Bear Builder associates who are fun, easy-going and guest-focused to create a memorable experience for every guest.

Responsibilities include assisting guests in personalizing their furry friends, engaging with visitors with enthusiasm, and upholding brand standards in a collaborative retail environment. Required: high school diploma or GED; preferred: Associate’s degree in business or related field.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or a related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED

Associate’s degree in business, management, or a related field

Job description

Build-A-Bear Workshop in Spring, TX is seeking Bear Builder associates who are fun, easy-going and guest-focused to create a memorable experience for every guest.

Responsibilities include assisting guests in personalizing their furry friends, engaging with visitors with enthusiasm, and upholding brand standards in a collaborative retail environment. Required: high school diploma or GED; preferred: Associate’s degree in business or related field.