Guest Experience Associate: Create Custom Furry Friends

Build-A-Bear Workshop; Eugene (OR); On-site; USD 28,000 - 36,000; Full time

Job summary

Build-A-Bear Workshop in Eugene, OR, seeks energetic Bear Builder Associates to provide exceptional guest service by helping guests create personalized furry friends, ensuring a memorable visit.

Candidates should enjoy engaging with people, be dependable, and foster a warm, inclusive atmosphere while upholding brand standards. A high school diploma or GED is required; an associate degree in business/management is preferred for growth opportunities.

Qualifications

• High school diploma or GED required.
• Associate's degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Teamwork

Communication

Education

High school diploma or GED

Associate's degree in business/management (preferred)

Job description

Build-A-Bear Workshop in Eugene, OR, seeks energetic Bear Builder Associates to provide exceptional guest service by helping guests create personalized furry friends, ensuring a memorable visit.

Candidates should enjoy engaging with people, be dependable, and foster a warm, inclusive atmosphere while upholding brand standards. A high school diploma or GED is required; an associate degree in business/management is preferred for growth opportunities.