Guest Experience Associate - Front Desk & POS

Lucky Strike Entertainment Corporation; Tukwila (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Tukwila, WA is hiring a Greeter/Desk Attendant to warmly welcome guests, manage the waitlist and assist with registrations and basic bowling instructions. You’ll ring sales at the counter, operate the POS, and coordinate with mechanics for equipment issues.

The role requires at least 18 years of age and offers a competitive pay range. Applicants will engage guests, track lanes, and help with leagues while maintaining cash control procedures and a positive guest

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

Job description

Lucky Strike Entertainment in Tukwila, WA is hiring a Greeter/Desk Attendant to warmly welcome guests, manage the waitlist and assist with registrations and basic bowling instructions. You’ll ring sales at the counter, operate the POS, and coordinate with mechanics for equipment issues.

The role requires at least 18 years of age and offers a competitive pay range. Applicants will engage guests, track lanes, and help with leagues while maintaining cash control procedures and a positive guest