Guest Experience Associate - Front Desk (Part-Time)

Atrium Hospitality; Omaha (NE); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

DailyPay

Tuition reimbursement

Discount programs

Wellness programs

Volunteer opportunities

Job summary

Atrium Hospitality's Embassy Suites in Omaha seeks a part-time front desk associate to warmly welcome guests and manage check-ins/check-outs. You will help teammates and ensure smooth lobby operations, delivering a high standard of service.

The role emphasizes customer care, teamwork, and reliability; familiarity with hotel systems is helpful, and the job requires staying on your feet and occasionally lifting up to 50 lbs.

Qualifications

• Customer service experience required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent required.
• Tech savviness with hotel systems is expected.
• Ability to lift up to 50 lbs and stay on your feet.

Responsibilities

• Oversee front desk operations and act as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheet distribution and lobby readiness.

Skills

Customer service

Hospitality experience

Leadership

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Atrium Hospitality's Embassy Suites in Omaha seeks a part-time front desk associate to warmly welcome guests and manage check-ins/check-outs. You will help teammates and ensure smooth lobby operations, delivering a high standard of service.

The role emphasizes customer care, teamwork, and reliability; familiarity with hotel systems is helpful, and the job requires staying on your feet and occasionally lifting up to 50 lbs.