Guest Experience Associate — Front Desk (Flexible Schedule)

Shaner Group; Jacksonville (FL); Presencial; USD 26 000 - 38 000; Tempo integral

Resumo da oferta

Shaner Hotels in Jacksonville is seeking a friendly front desk team member to warmly welcome guests and handle check-ins/check-outs in a busy Holiday Inn property. You will process payments, provide information, and support guest needs with professionalism while maintaining hotel standards.

A flexible schedule including weekends and holidays is required; bilingual English/Spanish is a plus. Join Holiday Inn Jacksonville E 295 Baymeadows and contribute to guest satisfaction while helping ensure

Qualificações

• High school diploma or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Bilingual English/Spanish a plus.
• Computer experience preferred.

Responsabilidades

• Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Conhecimentos

Customer service

Communication

Bilingual English/Spanish

Computer experience

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Shaner Hotels in Jacksonville is seeking a friendly front desk team member to warmly welcome guests and handle check-ins/check-outs in a busy Holiday Inn property. You will process payments, provide information, and support guest needs with professionalism while maintaining hotel standards.

A flexible schedule including weekends and holidays is required; bilingual English/Spanish is a plus. Join Holiday Inn Jacksonville E 295 Baymeadows and contribute to guest satisfaction while helping ensure