Guest Experience Associate - Free Membership

Planet Fitness; St. Albans (VT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free Membership

Flexible Scheduling

Paid training

Job advancement opportunities

A fun, laidback place to work

Job summary

Planet Fitness is hiring for a front desk role in Vermont. The position focuses on creating a positive member experience through superior customer service, greeting members and guests, and handling front desk duties.

Ideal candidates have customer service background, basic computer skills, and are punctual and reliable. Vaccination per franchise policy may be required; 18+ years old. The job offers a dynamic, friendly gym environment with opportunities for advancement.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related duties.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service

Punctuality

Basic computer skills

Diplomacy

18+ years old

Job description

Planet Fitness is hiring for a front desk role in Vermont. The position focuses on creating a positive member experience through superior customer service, greeting members and guests, and handling front desk duties.

Ideal candidates have customer service background, basic computer skills, and are punctual and reliable. Vaccination per franchise policy may be required; 18+ years old. The job offers a dynamic, friendly gym environment with opportunities for advancement.