Front Desk Member Experience Associate – Gym

Planet Fitness; Essex Junction (VT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Flexible scheduling

Paid training

Career advancement

Laidback workplace

Job summary

Planet Fitness in Essex Junction, VT is seeking a friendly, professional front desk team player to join our amazing staff. You will create a positive member experience by delivering superior customer service at the front desk, greeting members and guests, and handling member account updates.

We offer flexible scheduling, paid training, and opportunities for advancement in a fun, laidback club environment. All employees receive a complimentary black card membership nationwide.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related duties.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service

Computer skills

Punctuality

Reliability

Diplomacy

Job description

Planet Fitness in Essex Junction, VT is seeking a friendly, professional front desk team player to join our amazing staff. You will create a positive member experience by delivering superior customer service at the front desk, greeting members and guests, and handling member account updates.

We offer flexible scheduling, paid training, and opportunities for advancement in a fun, laidback club environment. All employees receive a complimentary black card membership nationwide.