Guest Experience Associate (Flexible Schedule)

Target; Rockville (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests shop and enjoy a seamless in-store experience. You will greet customers, resolve questions, and guide them through Target App features and loyalty enrollment with a focus on service.

You will work in a fast-paced environment, support teammates, handle checkout operations, and promote current promos while maintaining accuracy, safety, and a welcoming atmosphere.

Qualifications

• Experience in customer service is preferred.
• Ability to multitask in a busy retail setting.
• Strong communication and welcoming attitude.
• Willing to educate guests on products and services.
• Comfort with handheld scanners and store technology.
• Ability to work independently and with a team.
• Remain calm and focused in a fast-paced environment.
• Resolve guest questions quickly and professionally.

Responsibilities

• Greet guests and deliver a friendly, helpful experience.
• Assist guests in finding items and resolving issues.
• Explain and promote Target loyalty and app features.
• Process transactions accurately and efficiently.
• Maintain a clean, safe, and welcoming store environment.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Communication

Adaptability

Customer focus

Conflict resolution

Job description

Target is seeking a Guest Advocate to help guests shop and enjoy a seamless in-store experience. You will greet customers, resolve questions, and guide them through Target App features and loyalty enrollment with a focus on service.

You will work in a fast-paced environment, support teammates, handle checkout operations, and promote current promos while maintaining accuracy, safety, and a welcoming atmosphere.