Guest Experience Specialist — Flexible Schedule

Target; Shiloh (IL); On-site; USD 22,000 - 34,000; Full time

Job summary

Target is seeking a friendly Guest Advocate to help guests have a smooth and welcoming shopping experience in-store. You will greet guests, assist them in finding products, handle issues, and promote loyalty programs and the Target App features to enhance customer engagement.

The role offers a flexible schedule, including nights and weekends, and emphasizes teamwork, safety, and a positive guest service culture to ensure guests leave satisfied.

Qualifications

• Experience in delivering guest experiences and handling transactions.
• Ability to work in a fast-paced, physically demanding environment.
• Willing to work flexible hours including nights, weekends and holidays.

Responsibilities

• Greet guests and assist with finding items or resolving issues.
• Help guests enroll in loyalty programs and explain app features.
• Scan and bag items; maintain store cleanliness and safety.
• Support drive-up and order pickup processes as needed.
• Handle returns or exchanges following store policies.

Job description

Target is seeking a friendly Guest Advocate to help guests have a smooth and welcoming shopping experience in-store. You will greet guests, assist them in finding products, handle issues, and promote loyalty programs and the Target App features to enhance customer engagement.

The role offers a flexible schedule, including nights and weekends, and emphasizes teamwork, safety, and a positive guest service culture to ensure guests leave satisfied.