Guest Experience Associate — Flexible Hours & Advancement

Holland Hotel; Alpine (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Employee discounts

Opportunities for advancement

Health Insurance

PTO

Vision & Dental

Job summary

Holland Hotel in Alpine, Texas, is seeking a Front Desk Agent to provide a welcoming experience for guests and manage their reservations effectively. This role includes check-in/out procedures and handling guest inquiries.

The ideal candidate will possess strong communication skills, experience in hotel operations, and a customer service mindset. Benefits include competitive pay, flexible scheduling, and health insurance.

Qualifications

• Previous hotel/front desk agent experience preferred.
• Must be able to convey information clearly.
• Bilingual proficiency is a plus.

Responsibilities

• Complete all check-in and check-out procedures.
• Oversee all reservations, including online and phone.
• Welcome guests and assign rooms.

Skills

Excellent communication skills

Strong interpersonal skills

Ability to multitask

Customer service-oriented mindset

Attention to detail

Job description

Holland Hotel in Alpine, Texas, is seeking a Front Desk Agent to provide a welcoming experience for guests and manage their reservations effectively. This role includes check-in/out procedures and handling guest inquiries.

The ideal candidate will possess strong communication skills, experience in hotel operations, and a customer service mindset. Benefits include competitive pay, flexible scheduling, and health insurance.