Guest Experience Agent — Flexible Schedule & Growth

Mangat Hotels LLC; Temple (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Mangat Hotels LLC in Temple, Texas, is seeking a positive Front Desk Agent to provide exceptional customer service. This role includes assisting with guest check-ins, maintaining communication with housekeeping, and ensuring compliance with health standards.

The ideal candidate has a friendly personality, hospitality knowledge, and proficiency in English. Responsibilities also include taking reservations and answering inquiries.

Qualifications

• Friendly and outgoing personality.
• Knowledge of hospitality standards.
• Ability to communicate well in English.

Responsibilities

• Assist with check-in and check-out processes.
• Coordinate room availability with housekeeping.
• Answer guest inquiries through various channels.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English

Computer literacy

Customer-focused issue resolution

Ability to lift 30 pounds

Job description

Mangat Hotels LLC in Temple, Texas, is seeking a positive Front Desk Agent to provide exceptional customer service. This role includes assisting with guest check-ins, maintaining communication with housekeeping, and ensuring compliance with health standards.

The ideal candidate has a friendly personality, hospitality knowledge, and proficiency in English. Responsibilities also include taking reservations and answering inquiries.