Guest Experience Associate — Fast-Paced Food Service

churchs; Alabama; On-site; USD 12,000 - 18,000; Full time

Job summary

Church's Chicken in Alabama is seeking a Restaurant General Manager replacement-friendly role for a Restaurant Team Member. The position focuses on courteous, quick, and efficient service in line with Church's Operating Standards Manual, and requires accurate cash handling and orderly task execution.

You will greet guests, process orders, upsell as directed, maintain clean displays, and support a fast-paced team with dependable attendance and professional conduct.

Qualifications

• High school diploma or GED; at least 6 months of related experience.
• Knowledge of restaurant policies, practices and HR procedures.
• Excellent interpersonal skills and professional interaction with all levels.
• Able to succeed in a fast-paced work environment.
• Able to receive money and count back change accurately.
• Practice security in cash handling and keep drawer balanced.
• Basic computer skills and timely shift attendance.

Responsibilities

• Greets customers with a friendly, welcoming attitude.
• Takes and fills customer orders within service time.
• Upsells products as directed by management.
• Collects money and delivers orders to customers.
• Addresses any customer service problems or complaints promptly.
• Verifies cash drawer opening and end-of-shift counts.
• Notifies manager of deletions, over-rings or equipment problems.
• Rotates and displays products attractively; ensures proper product holding times.
• Keeps display case clean and service area stocked with supplies.
• Performs other duties as assigned.

Skills

Interpersonal skills

Cash handling

Basic computer skills

Customer service

Timely attendance

Fast-paced environment

Attention to detail

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken in Alabama is seeking a Restaurant General Manager replacement-friendly role for a Restaurant Team Member. The position focuses on courteous, quick, and efficient service in line with Church's Operating Standards Manual, and requires accurate cash handling and orderly task execution.

You will greet guests, process orders, upsell as directed, maintain clean displays, and support a fast-paced team with dependable attendance and professional conduct.