Guest Experience Associate – Downtown Nashville Tribrand

North Point Hospitality; Nashville (TN); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Competitive Pay

Free Parking

Early Access to Earned Wages

Medical, Dental and Vision Insurance

Travel Discounts

401K Match

PTO After 90 Days

Job summary

A leading hospitality company in Nashville is seeking a Front Desk Associate to provide exceptional customer service at the first-ever Tribrand Marriott property. The role involves greeting guests, managing front desk operations, and ensuring a seamless customer experience. Ideal candidates are energetic and possess strong interpersonal skills. This position offers competitive pay, growth opportunities, and a dynamic work environment in the heart of Downtown Nashville.

Qualifications

• Previous customer service or front desk experience.
• Strong interpersonal skills — outgoing and approachable.
• Highly organized and detail-oriented even during busy shifts.

Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Assist with check-ins, check-outs, and front desk operations.
• Handle guest inquiries and resolve issues with efficiency.

Skills

Customer service

Interpersonal skills

Organization

Detail-oriented

Self-motivated

Job description

A leading hospitality company in Nashville is seeking a Front Desk Associate to provide exceptional customer service at the first-ever Tribrand Marriott property. The role involves greeting guests, managing front desk operations, and ensuring a seamless customer experience. Ideal candidates are energetic and possess strong interpersonal skills. This position offers competitive pay, growth opportunities, and a dynamic work environment in the heart of Downtown Nashville.