Guest-Focused Front Desk Associate — Growth & Perks

Atrium Hospitality; Nashville (TN); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Career Growth & Learning

401(k) match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Job summary

Atrium Hospitality is seeking a part-time Front Desk Associate at Nashville Residence Inn, Nashville, TN. You will oversee the front desk, handle guest check-ins/outs with warmth, and support teammates to ensure a welcoming stay.

Ideal candidates bring hospitality or leadership experience, strong customer service, and the ability to use hotel systems. Must be able to lift 50 lbs and stand for extended periods; the role offers growth, benefits, and a supportive team.

Qualifications

• Customer service experience and people skills.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent required.
• Tech-savvy and able to use hotel systems.
• Ability to lift 50 lbs and stand for long periods.

Responsibilities

• Oversee front desk operations and be the go-to problem solver for guests and teammates.
• Handle check-ins and check-outs with warmth and accuracy.
• Train and support new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks such as event sheets and business center support.

Skills

Customer service

Hospitality experience

Leadership

Tech savvy

Physical stamina

Education

High school diploma or equivalent

Job description

Atrium Hospitality is seeking a part-time Front Desk Associate at Nashville Residence Inn, Nashville, TN. You will oversee the front desk, handle guest check-ins/outs with warmth, and support teammates to ensure a welcoming stay.

Ideal candidates bring hospitality or leadership experience, strong customer service, and the ability to use hotel systems. Must be able to lift 50 lbs and stand for extended periods; the role offers growth, benefits, and a supportive team.