Front Desk Supervisor — Guest Experience & Training

Nashville Residence Inn - Atrium Hospitality; Nashville (TN); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Health coverage

PTO

Brand discounts

DailyPay

Tuition reimbursement

Disability & wellness programs

Job summary

Atrium Hospitality is hiring for a Front Desk Associate at Nashville Residence Inn. You will oversee front desk operations, check guests in and out with warmth, and support and train teammates to ensure smooth daily service.

Whether handling guest requests or assisting with daily tasks, you’ll contribute to a welcoming atmosphere and ensure high-quality guest experiences at our Nashville property.

Qualifications

• Customer service experience is required.
• Hospitality or leadership experience preferred.
• High school diploma or equivalent.
• Tech-savvy with hotel systems.
• Ability to lift 50 lbs and stand for long periods.

Responsibilities

• Oversee front desk operations and be the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.

Skills

Customer service

Hospitality

Leadership

Tech savvy

Physical endurance

Education

High school diploma

Tools

Hotel systems

Job description

Atrium Hospitality is hiring for a Front Desk Associate at Nashville Residence Inn. You will oversee front desk operations, check guests in and out with warmth, and support and train teammates to ensure smooth daily service.

Whether handling guest requests or assisting with daily tasks, you’ll contribute to a welcoming atmosphere and ensure high-quality guest experiences at our Nashville property.