Guest Experience Associate – Deli & Checkout

Blarney Castle Oil Co.; Rogers City (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Blarney Castle Oil Co. seeks a retail associate to deliver exceptional customer service, handle transactions, and support deli operations. You will participate in promotions, maintain products, and ensure safety standards are followed in a fast-paced store environment.

The role requires the ability to lift up to 50 pounds, work with food preparation equipment, and maintain accurate cash handling. Training and adherence to company policies are essential.

Qualifications

• High school diploma or GED required; relevant retail experience may be considered.
• Good interpersonal skills to connect with customers and provide information accurately and courteously.
• Basic math skills to handle cash, calculate change, volume sales and taxes.
• Must read and apply company procedure documents.
• Team player able to follow directions from management.
• Ability to handle multiple tasks accurately in a high-volume environment.
• Ability to operate microwaves, small ovens and kitchen equipment.
• Ability to work under stress while remaining calm during busy periods.

Responsibilities

• Provide immediate and undivided attention to customers.
• Actively participate in company sales promotions and programs.
• Complete required training within specified periods.
• Complete specialized training on food preparation, handling and storage.
• Know promotions weekly and suggest items to increase sales.
• Receive payments and provide correct change.
• Operate cash register, credit card scanners and other sales equipment.
• Monitor gas pumps for safe operation and accurate transactions.
• Prepare deli orders accurately.
• Follow Serve-Safe and portion control standards and recipes.
• Control deli waste, spoilage and inventory dates.
• Read alpha-numeric data on registers and procedure documents.
• Ensure temperature logs for food/equipment are completed timely.
• Physical: Lift up to 50 pounds, move/stack merchandise, work in coolers, and climb a ladder.

Skills

Interpersonal skills

Teamwork

Cash handling

Math skills

Reading procedures

Stress management

Organizational skills

Education

High school diploma or GED

Tools

Cash register

Credit card scanners

Microwave ovens

Kitchen equipment

Job description

Blarney Castle Oil Co. seeks a retail associate to deliver exceptional customer service, handle transactions, and support deli operations. You will participate in promotions, maintain products, and ensure safety standards are followed in a fast-paced store environment.

The role requires the ability to lift up to 50 pounds, work with food preparation equipment, and maintain accurate cash handling. Training and adherence to company policies are essential.