Guest Experience Associate - Bowling Desk & Counter

Spanish Springs Lanes; Littleton (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Littleton, Colorado is hiring a Greeter/Counter Desk Attendant. You will be the first point of contact for guests, handling phone inquiries, managing waitlists, and coordinating lane assignments and shoe rentals.

You’ll also handle sales at the counter and support league preparation. The role requires a friendly demeanor, good telephone etiquette, and the ability to meet state alcohol-service age requirements.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.

Skills

Excellent telephone etiquette

Friendly and inviting demeanor

Waitlist management

Cash handling

POS system operation

Education

HS Diploma or equivalent

Tools

POS system

Cash register

Job description

Lucky Strike Entertainment in Littleton, Colorado is hiring a Greeter/Counter Desk Attendant. You will be the first point of contact for guests, handling phone inquiries, managing waitlists, and coordinating lane assignments and shoe rentals.

You’ll also handle sales at the counter and support league preparation. The role requires a friendly demeanor, good telephone etiquette, and the ability to meet state alcohol-service age requirements.